FAQS

Take a look at our FAQs for the answer to any questions you might have about the Ecademy. Alternatively, feel free to get in touch with us directly.

WHO IS THE ECADEMY AIMED AT?

The Ecademy has been designed for healthcare professionals working in the field of aesthetics medicine who want to deepen or refresh their scientific knowledge and practical skills. Whether you are just starting your aesthetics career, or are an experienced medical practitioner, the Ecademy delivers everything from foundational learning to advanced knowledge training.

WHO CAN REGISTER TO ACCESS THE ECADEMY?

The Ecademy is intended for healthcare professionals who hold a valid Medical Doctor, Dental Surgery or Human Nursing qualification, allowing them to practice independently as a Doctor, Dentist or a Nurse in the UK or Ireland.

WHAT TYPE OF EDUCATIONAL CONTENT IS AVAILBLE?

The Ecademy offers a vast selection of education from in depth facial anatomy modules, scientific product education articles, practical patient case studies, to the very latest injection techniques videos and much more. Everything you need to build your confidence and develop your knowledge in aesthetic medicine.

ARE THE COURSE/MODULES CPD ACCREDITED?

Our e-learning modules have received the full backing and support of the CPD (Continuing Professional Development) Certification Service. You will obtain a CPD certificate upon full completion of a module.

WHAT ARE THE BENEFITS OF CPD ACCREDITION/POINTS?

Having a CPD accreditation demonstrate you’ve reached the required Continuing Professional Development benchmark (a standard that is regularly reviewed by a panel of industry-specific experts), it also shows that you’re committed to learning and development.

HOW CAN I TRACK MY LEARNING, AND ACCESS ANY CPD CERTIFICATES I HAVE GAINED?

You will be able to see all the activities and certificates you have achieved in MY PROFILE section of the site and reprint any certificates as needed.

HOW CAN I GET MORE MEDICAL EDUCATION SUPPORT?

We have a medical education team here for you. If you need further support, reach out to our team through the Contact Form, or email us at medical.information@merz.com, we will be happy to help you.

I HAVE A TECHNICAL QUESTION (LINK NOT WORKING, EMAIL ADDRESS/PASSWORD/ ACCOUNT ISSUES, ETC).

Please visit the Contact Form, fill in the required information with the details of your issue and we will respond to you shortly.

HOW DO I GET IN TOUCH WITH A MERZ ACCOUNT MANAGER?

To get in touch with your local Account Manager, reach out to our Customer Service Team through the Contact Form, or email us customerservices@merz.com with your full name, profession and clinic address and we’ll put you in touch.

WHERE CAN I FIND OUT MORE ABOUT MERZ EVENTS & WEBINARS?

You can find out more about our events and webinars, including on-demand education on business & marketing for aesthetics clinics at www.merz-aesthetics.co.uk/events

HOW CAN I ORDER MARKETING SUPPORT MATERIALS?

We have a wide selection of marketing materials to support your practice available to order at: www.merz-aesthetics.co.uk/eprint

HOW DO I CONTACT CUSTOMER SUPPORT?

If you need information regarding our products or services, or you would like submit a general enquiry, please reach to our team through the Contact Form or contact us at customerservices@merz.com, Tel: 0208 236 0000.

This website is only intended for Doctors, Dentists & Nurses based in the UK & Ireland. If you are a member of the public wishing to access information on our products please visit
www.merz-aesthetics.co.uk

ARE YOU A HEALTHCARE PROFESSIONAL?

No

Merz Aesthetics supports the training of suitably qualified individuals that hold a Medical Doctor, Dental Surgery or Human Nursing qualification allowing them to practice as: Doctors, Dentists & Nurses, pending that they hold a valid registration with the respective governing body in the UK or Ireland.
This website contains promotional content.

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WOULD YOU LIKE TO CONTINUE?

Yes