Black Belt Digital – Part 5 – Automation and Customer Relations Management (CRM) System

Black Belt Digital – Part 5 – Automation and Customer Relations Management (CRM) System
Business

Rick O’Neill

The implementation of a robust and flexible customer relationship management (CRM) system/clinic software is critical to managing potential and existing patients. The ability to track their activity and ensure that you remain their default choice when they want to come back for more treatments is key to patient retention. In this final episode of the Black Belt Digital series Rick walks through the core elements that make up a good CRM system;

• Creating a fantastic experience for patients
• Improving efficiency in your business
• Automating manual tasks
• How to scale the business improving patient retention

ADVANCING MEDICINE IN AESTHETICS. TOGETHER