Our team

Andrew Fairclough

Andrew Fairclough

I joined Merz in 2019 and have enjoyed 17 years of experience in pharmaceutical sales. I love working at Merz as I believe a great company culture defines the success of any company and Merz thrives on valuing people and innovation which gives a unique family feel.

Ben O'Reilly

Ben O'Reilly

I graduated as a Physical Education Teacher before moving into the Pharmaceutical Industry. I get to work with great people everyday and be part of a company that truly believes in driving the standards in our industry. I am one of the only Irishmen who does not like alcohol.

Bernie Lloyd

With over 20 years of experience in Pharmaceutical sales, it’s a pleasure to work for a company that enables me to grow and develop within my role as an Aesthetics Account Manager. It allows me the autonomy to build valuable relationships with customers through providing the best tools to support their business needs. Merz is a supportive environment where we all share our successes together, with some laughs along the way.

Fahima Begum

Fahima Begum

Being part of Merz’s transformational HR function is phenomenal. The workforce culture, people and values truly makes Merz stand out and a top tier company to be a part of.

Hope Lindsay

Hope Lindsay

As a Scientific Advisor at Merz Aesthetics, I’ve had the opportunity to contribute to the organisation’s evolving goals – from developing educational materials to supporting the training of aesthetic healthcare professionals. It’s rewarding for me to work in a role where data is at the core, to ultimately improve patient safety and outcomes.

Joe Hattab

Joe Hattab

I am the Ultherapy Commercial Manager covering the UK & Ireland and have been working at Merz since 2021. Merz are a great company to work for as they put innovation and quality at the heart of everything they do. I have recently taken up golf in my early 30s, which matches my golf handicap!

John Nicholas

John Nicholas

I have enjoyed a career spanning most of the UK. It started as a less than satisfactory electrician’s mate in Shropshire to attempting to sell cheese and salad dressings in North Wales and Wolverhampton. I then added a brief and ultimately unsuccessful sojourn in the world of asthma inhalers in Derby followed by a trip down the M1 to London to join the world of recruitment. Entering into the 21st Century, I spent 20 years finding and building teams within large German and American organisations. This led me to find my true home in the independent, innovative and ever-changing world of Merz Aesthetics in 2018, where I support and lead the North & Ireland Sales Team as a Regional Sales Manager.

Laura Howard-Hall

Laura Howard-Hall

I have been with Merz since 2016, within the Finance department. With Merz being the first pharmaceutical company I have worked with, I have enjoyed learning and seeing all of the development and changes that have happened in the time I’ve worked here. Finding that along the way, the businesses values, which align with my own, have always been at the forefront of every step for Merz.

Louise Miller

Louise Miller

I joined the exciting world of Aesthetics Marketing relatively recently, having spent more than 30 years working for a number of pharmaceutical companies before joining Merz Aesthetics. What gives me real joy is the huge diversity in what we can achieve as a team, there is truly never a dull moment. When I am not at work, I love to spend time with my pug Percy and taking part in Reformer Pilates classes.

Lucy Dowling

I began my career at Merz Aesthetics in 2013 as Senior Brand Manager for the injectables portfolio. In addition to product launches, I also introduced the Global Medical Education brand in the UK&I, managing the HCP training programme. Today, I’m responsible for the development of the Faculty as Professional Relations Manager. My favourite thing about Merz is the extraordinary team of people I work with, inside and outside of the business.

Luke Holloway

Luke Holloway

I have a degree in Finance and Investment but developed an interest in the Medical Aesthetics Industry during an internship at Merz in 2018. I enjoy working at Merz Aesthetics due to the family culture and the great colleagues. I also enjoy playing golf very badly on the weekends and spending time with my family.

Naheed Khawaja

I have been a part of the Merz team since 2010. I was part of the launch for BELOTERO® Volume. I love the culture and ethic at Merz.

Ross Tucker

Ross Tucker

I was first introduced to Merz Aesthetics in 2020 when I completed a short contract for the company. This was my first impression of the Aesthetics industry which I found so interesting and as a result when an opportunity in 2021 opened to join Merz Aesthetics full time I jumped at the chance. Originally working as part of the Southern Team I then took over the role of Scottish Aesthetics Account Manager in 2023, supporting our customers across Scotland and providing them with valuable business insights and expert product knowledge. In April 2025 I was given the opportunity to return to the London Team as Regional Sales Manager where I am now committed to developing the talent within my team as well as connecting with customers to enable their businesses to thrive. Having moved from Edinburgh to London for this role, in my spare time I look forward to exploring London and getting to know the best places to eat and drink.

Thalia Plumb

Thalia Plumb

I joined Merz Aesthetics in the year of 2020 which we all remember too well and haven’t looked looked back since! Previous to Merz I was planning events in New York City! Fun fact – I used to be in a band. I sang lead vocals and played the bass guitar. I’m proud to work for Merz. They hire amazing people and very much care about there employees. It feels like a big family. Everyone is happy to help each other out when needed.

Deborah Sneddon

Deborah Sneddon

I have over 15 years of experience in the pharmaceutical industry and a clinical background as a qualified Dental Therapist. I bring a unique blend of medical knowledge and commercial insight to my role as Aesthetics Account Manager for Merz Aesthetics. I have spent the last two years working closely with clinics across Scotland, supporting healthcare professionals with evidence-based solutions, and building long-term partnerships. I am passionate about the evolving field of aesthetic medicine and am a strong advocate for putting the “medicine” back into aesthetics ensuring that patient care, safety, and outcomes remain at the heart of every conversation. Outside of work, I enjoy quality time with my two lovely children and extended family. Whether it’s eating out or heading off on a family bike ride, I value every moment spent making memories together.

Kerry Lavin

Kerry Lavin

I joined Merz in 2014 as an Aesthetic Account Manager and have enjoyed being part of many product launches and innovations over the past 11 years. Prior to joining Merz, I worked as a Patient Care Coordinator at one of the UK’s largest national cosmetic surgery companies. Aesthetics has played a central role throughout my career, and it continues to be a field I’m deeply passionate about. What I value most at Merz is the strong sense of family culture and the exceptional team I’m fortunate to work with every day. It’s been an incredibly rewarding journey, and I’m proud to contribute to a company that is continually evolving and shaping the future of aesthetics.

Aimee Kasstan

Aimee Kasstan

With over a decade of experience in the Aesthetics industry across various sectors, I have always had a strong passion and deep interest in this field. In 2022, I was fortunate to join Merz as an Aesthetics Account Manager, initially covering Greater Manchester and Yorkshire, and now supporting Healthcare Practitioners in the South. I am proud to be part of a company built on family values, one that is proactive, forward-thinking, and committed to helping aesthetic businesses grow and thrive. I genuienly enjoy connecting with new people, learning about their clinical practices, and supporting them with the outstanding resources Merz Aesthetics provide.

Lisa Doherty

Lisa Doherty

I joined Merz in 2023 after nearly 30 years in traditional pharmaceuticals sales. I have really enjoyed working with small businesses since joining and supporting our customers with great products, training and services. After many years working in large corporate companies it has been a joy to work for such a caring family owned company. They really look after their staff and customers. When not working I love to spend time walking in nature and spending time with family and friends.

Jade Andrew

Jade Andrew

I’ve been in aesthetic marketing for 10 years and joined Merz in July 2025. I love the pace and innovation within the aesthetics industry. There is always something exciting around the corner. I am a mum to two boys, we love going on family walks, cooking together and enjoying movie nights.

Shivani Pabari

Shivani Pabari

Starting as an intern and returning as a graduate, I continue to enjoy being part of the Merz Aesthetics Finance team. It has a family like feel, and it has been lovely to see both the team and the business continue to grow. Outside of work, I enjoy spending time with family and friends, and have a bug for travelling!

Joanna Vrettou

Joanna Vrettou

I am the Digital Marketing Lead at Merz Aesthetics, where I combine my passion for all things digital with creating connected experiences that deliver real value for our customers. Before joining Merz, I worked in pharma, holding roles in product management, digital, and brand communications. These experiences helped me build a strong foundation in using digital innovation to enhance customer experience and support business growth. I’m always excited about exploring new ideas and technologies that make the customer journey more seamless and engaging. Outside of work, I enjoy ice skating, hiking and meeting new people; things that keep me active, curious, and inspired.

Adija Giwat

Adija Giwat

I joined Merz in 2022, marking my first step into the pharmaceutical industry. Since then, I have held various roles within the Medical Team, focusing on pharmacovigilance and quality. Currently, I am responsible for managing adverse events, product complaints, and regulatory actions related to our medical device portfolio. I have always been passionate about patient safety and ensuring that products on the market comply with regulatory requirements. Working at Merz has allowed me to fulfil this ambition, as patient safety and a patient-centric approach are always at the forefront of the company’s goals and values.

M-MA-UKI-4154 Date of preparation October 2025

Andrew Fairclough

Ben O'Reilly

Bernie Lloyd

Fahima Begum

Hope Lindsay

Joe Hattab

John Nicholas

Laura Howard-Hall

Louise Miller

Lucy Dowling

Luke Holloway

Naheed Khawaja

Ross Tucker

Thalia Plumb

Deborah Sneddon

Kerry Lavin

Aimee Kasstan

Lisa Doherty

Jade Andrew

Shivani Pabari

Joanna Vrettou

Adija Giwat

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